Customer Care Executive

1 - 3 YearsNot Disclosed by Recruiter
Noida
Posted: 17 days ago

Job Description

 

Need Call center experience
Answering the customer queries and concerns over Calls & Chats (Both)
Prior experience in handling Escalations/ Complaints will be added advantage.
Good written and verbal communication skills in the English language
Must be a quick learner
Confident in building a conversation

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Telecalling/Telemarketing Executive

Key Skills

Desired Candidate Profile

UG: Any Graduate - Any Specialization

PG: Any Postgraduate - Any Specialization

    Company Profile

    MoMagic is head quartered in India and focuses on mobile platform operation and mobile Internet service for India and other emerging markets.

    MoMagic is strategic partner for world's leading mobile chipset company MediaTek.

    The focus of MoMagic is to work as enabler for delivering the applications, content, information and intelligent transactions to consumers. MoMagic works towards innovation in new generation mobile arena and is recognized for its product ingenuity, technology platform robustness, business responsiveness and flexibility.

    MoMagic offers smart solutions to Enterprises using mobile as a medium for communicating with their customers and enabling business processes

    MoMagic engages in development and operation of Mobile AppStore, Mobile middleware platform, Mobile applications, building up scalable backend servers and billing platform Momagic Technologies has the widest deployment of applications on Mobile platform. Momagic's product solutions are designed to enhance the business performance of mobile service providers by enhancing customer experience, enabling revenue acceleration and cost rationalization

    Noida-based MoMagic focuses on mobile platform operation and internet service related mobile applications for India and other emerging markets. The company offers solutions to enterprises using mobile as a medium for communicating with their customers and engages in the development and operation of a mobile app store, mobile middleware platform and mobile apps, among others.

    MoMagic delivers mobile content to millions of mobile consumers. It includes the preloading of APP, WAP, GAMES and VAS to the end user for both feature & smart phones for Indian OEM's. Momagic's deep understanding of customer needs and continual analysis of performance ensures greater customer satisfaction and delivers strong revenue growth.
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    Contact Details

    Recruiter Name:

    Contact Company:MoMagic Technologies Pvt. Ltd.